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Quick answer
Angel Ruche accepts refunds or size exchanges within 30 days of delivery through its Returns Portal, offers local return addresses in the US, UK, Canada, Australia and China, covers replacement shipping on exchanges, and will refund or resend any order that is lost in transit or delayed 30+ days.
If something isn't right with your order, here's exactly how it's handled.
Returns and exchanges
Refunds and size exchanges run through the AfterShip Returns Portal within 30 days of delivery. Return shipping is the customer's cost, but exchange replacements ship free. There are local return addresses in the US, UK, Canada, Australia and China.
Refunds
Refunds go back to your original payment method within about 10 business days. Damaged, faulty or incorrect items should be reported within 30 days.
Lost or delayed orders
If tracking stalls with no update for 14+ days, or an order is delayed 30+ days, Angel Ruche will refund or resend it.
Price adjustments
There's also a 10-day price-adjustment policy — if something you bought goes on sale within 10 days, you're covered.
Frequently asked questions
What is Angel Ruche's return policy?
Refunds or size exchanges are accepted within 30 days of delivery through the AfterShip Returns Portal.
Who pays for return shipping?
The customer pays return shipping, but exchange replacements ship free.
How long do Angel Ruche refunds take?
Refunds go to the original payment method within about 10 business days.
What if my order is lost or very delayed?
If tracking stalls 14+ days or an order is delayed 30+ days, Angel Ruche will refund or resend it.
Can I return from my country?
Local return addresses are available in the US, UK, Canada, Australia and China.
What if my item goes on sale after I buy it?
Angel Ruche has a 10-day price-adjustment policy if an item you bought goes on sale within 10 days.
Questions about an order? Contact the Angel Ruche team.
